Privacy Policy

Informative Privacy

This Privacy Policy is intended to describe how this website is managed with reference to the processing of personal data of customers / users / visitors who access it. Regulation 2016/679/EU

Data Controller

Svila SRL – MC IT00866911001 / Right Code: M5UXCR1
Owner contact email: info@svila.com

More information about your rights can be found in the section: “What rights are recognized”.

Purposes and Methods of Processing

The processing of data, subject to your consent, will be finalized only for purposes for which they were collected according to principles of correctness, lawfulness, transparency in compliance with the purposes indicated below, allowing access only to authorized and trained personnel, in order to guarantee the necessary confidentiality of the information provided. Reference to Regulation 2016/679/EU Art. 6 Par. 1 lett. (a).

Commercial requests

They involve the acquisition by us of your e-mail address and / or any other personal data that will be processed exclusively to respond to the request, or for the provision of the service, and will not be transferred to third parties.

Registration / Authentication

It involves the acquisition of your e-mail address that will be used to provide a personalized browsing experience, and will not be transferred to third parties.

Navigation data – Log web server

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. Each time a user accesses this site and each time he calls up a content, the access data are stored by us, and possibly also by the data controller and the data processors, in the form of protocol files.

  • The Website from which our page was called
  • Your IP address
  • The date and time of access
  • The customer’s request
  • The http response code
  • The amount of data transmitted
  • The browser and operating system used

This information is not collected to be associated with identified interested parties, but only for technical and statistical purposes on the use of the site and to check its correct functioning. The data mentioned above could be used to ascertain responsibility in case of computer crimes against this site.

Navigation data – Google Analytics (Google Inc.)

The services contained in this section allow the Data Controller to monitor and analyze traffic data anonymously, and are used to keep track of the User’s behavior. Google Analytics is a web analytics service provided by Google Inc. (“Google”). Place of processing: USA – complete privacy policy adopted by the service at this link: Google Privacy Policy.

Interaction with external social networks and platforms

These services allow you to interact with social networks, or with other external platforms, directly from the pages of this Application. The interactions and information acquired are in any case subject to the User’s privacy settings relating to each social network. In the event that there is a service of interaction with social networks, it is possible that, even if the Users do not use the service, the same collects traffic data relating to the pages in which it is installed.

Subjects to whom personal data may be communicated

Professionals or other subjects who carry out activities related to the management of the services provided such as maintenance and assistance. These subjects are required to use such data only as necessary for collaboration. In any case, the prohibition to communicate or disseminate personal data to subjects not necessary for the performance of the requested services remains unaffected.

Cookie

In some areas of the site cookies are used in order to facilitate the navigation of users. For more information on the management of cookies adopted by this website click on the link at the bottom of all the pages of our site.

Linking to other websites

On the pages of this site there are links to other Internet sites operated by third parties. The owner of the processing of personal data on this site is not responsible for the privacy practices adopted by such subjects; before accessing them, we recommend that you read their privacy policies.

Place and time of data retention

As soon as your personal data is no longer necessary for the purposes for which it was collected, we will delete it immediately, unless the law prescribes storage obligations. The Data are processed at the operational headquarters of the Data Controller. For more information, contact the Data Controller.

Optional provision of data

Apart from that specified for navigation data, the user is free to provide personal data contained in the information request forms to request the sending of informative material or other communications. Failure to provide such data may make it impossible to obtain what has been requested.

How data is handled

Personal data are processed with automated tools for the time strictly necessary to achieve the purposes for which they were collected. Specific security measures are observed to prevent the loss of data, illicit or incorrect use and unauthorized access.

What rights are recognized

With reference to EU Regulation 2016/679, art. from 15 to 21, the subjects to whom the personal data refer have the right at any time to obtain confirmation of the existence or otherwise of the same and to know their content and origin. They have the right to verify its accuracy, to request its integration, updating or correction. They also have the right to the portability of the data provided. Pursuant to the aforementioned articles, they also have the right to request cancellation, if possible in accordance with the law, the transformation into anonymous form or the blocking of data processed in violation of the law, as well as to oppose in any case, for legitimate reasons, to their treatment. The Data Controller informs that there is no automated decision-making process of the data provided, including profiling.

How to exercise your rights

By contacting the data controller: Svila SRL – Email: vendite@svila.it

To lodge a complaint with the Privacy Guarantor

If you want to lodge a complaint with the Privacy Guarantor at this link you will find the contact details of the Authority: Garante Privacy Contacts

How to reach this page

This page can be reached through the Privacy Policy link at the bottom of all pages.

Privacy policy updated to October 18, 2021.

Cookie Policy

A “cookie” is a small text file that is stored on: computers, tablets, mobile phones and on any device used to browse the internet, able to store navigation information for statistical or functional purposes. Some cookies can be used to recognize the user who views a particular website, make navigation easier and customize its content. During your visit, through the site, we may collect information relating to the flow of traffic and visits to its pages. This information, obtained through cookies, will be treated securely. The purpose of the use of cookies is to optimize the navigation and operation of the site and improve its services.

How to Accept and Refuse to Install Cookies

This website in addition to using cookies, allows the sending of “third party” cookies, i.e. cookies installed by a site other than the one you are visiting to improve and personalize the browsing experience. By clicking on the Accept button, you consent to the installation of all cookies. For more information and to disable some of them see our Cookie Policy.

Types of Cookies

  • Session cookies and permanent cookies: the former are removed when the user closes the browser, the latter remain on the computer for a certain period, as per the expiration date defined in the cookie itself.
  • Profiling cookies: permanent cookies, used to identify anonymously and not, the user’s preferences and improve browsing experience.
  • Technical cookies: essential for the proper functioning of the website, they allow the use of different features and services offered: authentication, remembering language choice, browsing options, etc.
  • Analytical cookies: used to analyze the use of the website. They collect data such as: web pages visited, entry/exit pages, type of browser and operating system used, date, time of visit and time spent, number of clicks on a particular page, etc. This information is anonymous, and used exclusively for statistical purposes.
  • Authentication cookies: if you are logged in within our site, the cookies installed help to provide the right information.
  • Third-party cookies: some web pages may install third-party cookies that allow you to manage and improve the services offered. Examples include Google Analytics statistical services or links to social networks such as Facebook, Instagram, LinkedIn, Twitter, Virtual Tour, Google Plus, Google Map, Youtube. All cookies can be deleted from the browser at the request of the user at any time. Some cookies, if rejected, may prevent the proper functioning of our site.

Type of Cookies We Use

  • Strictly necessary cookies: essential for the proper functioning of our website, used to manage login and access to reserved functions.
  • Analysis and technical cookies: used anonymously to collect and analyze traffic and use of our website. These cookies, while not identifying the user, allow monitoring of the system and improving its performance and usability. Their deactivation can be done without any loss of functionality. Through these cookies, it is possible to monitor navigation on our site in order to make improvements based on the analysis of this data. An example are those obtained with the Google Analytics service, which provides the necessary tools to help us facilitate navigation. Google has developed an add-on for disabling Google Analytics for the most common browsers: Internet Explorer, Chrome, Firefox, Safari and Opera.

List of Cookies on Our Website

  • ginger-cookie – Duration: 30 days. Purpose: hides the cookie policy banner.
  • wfvt_* – Duration: 10 minutes. Purpose: security while browsing.
  • wordfence_* – Duration: 1 day. Purpose: security while browsing.
  • wordpress_test_cookie – Duration: until browser closes. Purpose: session cookie that checks acceptance of cookies.
  • _gid – Duration: 24 hours. Purpose: distinguishes users (Google Analytics).
  • _ga – Duration: 2 years. Purpose: distinguishes users (Google Analytics).
  • euCookie – Duration: 6 months. Purpose: acceptance of cookies.
  • 1P_JAR – Duration: 1 month. Purpose: stores user preferences and information for Google services.
  • ANID – Duration: 13 months. Purpose: remarketing functions (Google).
  • APISID – Duration: 2 years. Purpose: stores preferences and information for Google services.
  • HSID – Duration: 2 years. Purpose: stores preferences and information for Google services.
  • NID – Duration: 6 months. Purpose: stores preferences and information for Google services.
  • SAPSID – Duration: 2 years. Purpose: stores preferences and information for Google services.
  • SEARCH_SAMESITE – Duration: 4 months. Purpose: mitigates risk of information leaks between sites.
  • SID – Duration: 2 years. Purpose: remembers user setting preferences (e.g. zoom level).
  • SIDCC – Duration: 4 months. Purpose: security cookie to protect user data.
  • SSID – Duration: 2 years. Purpose: stores preferences and information for Google services.

For more information please visit: Google Analytics Cookie Usage

Websites and Third-Party Services Used – Cookies

By visiting our website you may receive cookies from some third-party sites. On this website there may be links to other websites that have their own privacy policy and cookie policy which may differ from ours. These services allow you to interact with social networks or other external platforms directly from our pages, such as buttons for sharing articles, pages or images. Any information collected through interaction is subject to the user’s privacy settings of each social network.

Examples of third-party services:

Data collected: Cookies + Usage data
Function: interaction with social networks, map display, custom fonts, anonymous analysis and statistics.
Place of processing: USA

Instructions on How to Disable Services Offered by Third Parties: Opt-In / Opt-Out

The term Opt-Out defines the way in which the user refuses to send unwanted commercial communication. By disabling these services the individual (user) can avoid receiving information about unwanted products and services. The term Opt-In defines how you consent to receive information about products and services.

  • Opt-Out from Google Services
  • Opt-Out from Facebook Services

Google Analytics

On this website we use Google Analytics, a web traffic analysis service provided by Google, Inc. (“Google”). These are third-party cookies collected and managed anonymously to monitor and improve the performance of the host site (“performance cookies”). Google Analytics uses cookies to collect and analyze anonymous information on the behavior of use of our website. This information is processed by Google to draw up reports regarding activities on the website. Google may also disclose this information to third parties where required by law or where such third parties process the information on Google’s behalf.

For more information: Google Privacy Partners

You can disable Google Analytics by installing the opt-out component provided by Google: Google Analytics Opt-Out

How to Refuse Cookies

You can set your browser to accept or reject all or some types of cookies, or to request to be informed when a cookie has been set. Each browser has specific configuration instructions.

How to Manage Cookies

The user can decide whether or not to accept cookies using the settings of their browser. Attention: the total or partial disabling of technical cookies may compromise the use of the features of our website reserved for registered users. Public content remains accessible even with cookies disabled. Disabling “third-party” cookies does not affect navigability.

Browser Instructions

  • Safari: Preferences → Security. Apple Support
  • Google Chrome: Settings → Advanced → Privacy → Content settings. Chrome Help
  • Mozilla Firefox: Options → Privacy panel → Custom settings. Firefox Help
  • Internet Explorer: Tools → Internet Options → Privacy tab. Microsoft Support
  • Safari iOS: Settings → Safari → Block cookies. Options: always allow, allow only from websites visited, allow only from current website, always block.
  • Opera: Preferences → Advanced → Cookies. Opera Help
  • Edge: Settings → Clear browsing data → Cookies. Advanced settings → Privacy and services → Cookies. Options: block all cookies, block only third-party cookies.

Link to Deepen the Management of Cookies

For other browsers, consult the documentation provided by the manufacturer.

Some Clarifications

If the user chooses to disable all or part of the cookies of our website, in part or all of the services offered by third parties, it should be noted that the functionality and performance of the aforementioned may be reduced and/or not available.

Updates and Changes to Cookie Policies

On our website we may modify this cookie policy depending on the legislation in force, regulate it or adapt it according to the Italian directives, so it is advisable to read it periodically. Notice to European Users: this privacy statement is drawn up in fulfillment of the obligations provided for by Directive 2002/58/EC, as updated by Directive 2009/136/EC on cookies and by the provision of the Guarantor of 08-05-2014 (doc.web n. 3118884).

How to Reach This Page

This page is visible and reachable through a link at the bottom of all the pages of our website following the simplified procedures for the information and the acquisition of consent for the use of cookies.

This page was last updated on 10 January 2022.